222bs Privacy Policy
Your personal information is completely safe with us — we protect your privacy through SSL encryption and strict data security measures.
Introduction & Scope of Policy
1 Introduction
222bs ("we", "our", "platform") provides a reliable online gaming and sports betting service for users in Bangladesh. This Privacy Policy ("Policy") describes how 222bs collects, uses, stores, and where necessary shares your personal information with third parties.
By visiting our website, creating an account, or using our services, you consent to the terms described in this Policy. If you do not agree with any terms of this Policy, please refrain from using our platform.
What Information We Collect
2 Information You Provide Directly
When you create an account on 222bs or use our services, we may collect the following information:
- Full name and date of birth (for age verification)
- Email address and mobile number
- Residential address
- National ID card or passport number (for identity verification)
- bKash, Nagad, Rocket, or Upay account details (for transactions)
- Bank account details (for bank transfers)
- Any information provided when contacting us
3 Automatically Collected Information
While you use our platform, we automatically collect certain technical information:
- IP address and geographic location (approximate)
- Browser type, version, and operating system
- Device identification information
- Pages visited on our website and session duration
- Information collected through cookies and similar tracking technologies
- Game play history and betting transaction records
- Login and logout times and frequency
Purpose of Data Use
4 Legal Basis and Purpose of Data Use
222bs uses your information for the following purposes:
- Account Management: To create, verify, maintain, and secure accounts.
- Service Delivery: To carry out gaming, betting, and financial transactions.
- Customer Support: To resolve your questions and issues via our 24/7 live chat and email at [email protected].
- Age & Identity Verification: To ensure only users aged 21 or older can use the platform.
- Financial Security: To prevent fraud, money laundering, and other illegal activities.
- Platform Improvement: To analyse user experience and improve the quality of our services.
- Communications: To send important policy updates, security alerts, and account-related notifications.
- Responsible Gaming: To identify problematic gaming behaviour and provide support.
Cookies & Tracking Technologies
5 Cookie Policy
222bs uses cookies and similar technologies on our website. Cookies are small text files stored in your browser. We use the following types of cookies:
- Essential Cookies: Required for the core functionality of the platform, such as maintaining login sessions.
- Functionality Cookies: To remember your preferences and settings.
- Analytics Cookies: Collect anonymous data to understand and improve site usage.
- Security Cookies: For fraud detection and account protection.
You can control or disable cookies through your browser settings. However, disabling certain cookies may cause some platform features to not work properly.
Data Sharing & Disclosure
6 Sharing Information with Third Parties
222bs does not sell your personal information to any third party for commercial purposes. However, information may be shared in the following circumstances:
- Payment Processors: Necessary information is shared with bKash, Nagad, Rocket, Upay, and bank transfer service providers to process financial transactions.
- Service Providers: Only the necessary information is shared with technology providers, hosting services, and game developers who help operate our platform.
- Legal Obligations: To comply with legal processes, court orders, or government directives.
- Fraud Prevention: With organisations that assist in detecting and preventing financial crimes or fraud.
- Business Changes: In the event of a company merger or acquisition, though this Policy will remain applicable.
Data Security Measures
7 Technical Security
222bs uses industry-standard security technologies to protect your information:
- All data transmissions are secured through SSL (Secure Socket Layer) encryption
- Stored sensitive information is kept in encrypted format
- Firewalls and access controls are in place to prevent unauthorised access
- Regular security audits and vulnerability assessments are conducted
- Automated monitoring systems are active to detect suspicious activity
8 Organisational Security
Alongside technical measures, we ensure security at an institutional level:
- Only authorised staff are granted access to information on a need-to-know basis
- All staff are trained on privacy and data protection
- A rapid response plan is in place for data breach incidents
- Third-party providers are required to comply with strict data protection standards
- Documented records of data processing activities are maintained
Data Retention & Deletion
9 Data Retention Period
222bs retains your personal information only for as long as it is needed to fulfil the purpose for which it was collected, or as required to meet legal obligations. Retention periods may vary by type of information:
- Active Account Data: For the entire duration the account remains active.
- Transaction Records: For the period required by financial regulatory requirements.
- Identity Verification Documents: As required by law, even after the account is closed.
- Customer Support Communications: For a reasonable period after the issue is resolved.
- Marketing Preferences: Until you withdraw your consent.
Upon submission of an account closure request, where technically feasible and consistent with legal obligations, we will securely delete or anonymise your personal information.
Your Rights & Choices
10 User Rights
As a 222bs user, you have the following rights over your own personal information:
- Access: The right to request a copy of the information we hold about you.
- Correction: The right to request correction of inaccurate or incomplete personal information.
- Deletion: The right to request deletion of your information in certain circumstances ("right to be forgotten"), provided it does not conflict with legal obligations.
- Objection to Processing: The right to object to the processing of your information in certain cases.
- Portability: The right to receive your information in a structured, machine-readable format.
- Withdrawal of Consent: The right to withdraw consent given for marketing communications at any time.
To exercise these rights or for any questions, contact us at [email protected].
Protection of Minors' Privacy
11 Protection of Minors
222bs strictly provides services only to individuals aged 21 or older. We do not knowingly collect any personal information from individuals under the age of 21. Age verification at the time of account registration is mandatory.
If we become aware that a minor has registered on our platform, we will immediately close that account and delete all associated information. If a parent or guardian suspects their child is using our platform, please contact us at [email protected].
Data Transfers & Boundaries
12 International Data Transfers
Our services rely on global technology infrastructure. In some cases, your information may be processed or stored on servers outside Bangladesh. For such transfers, we ensure that:
- Adequate data protection measures are in place in the destination country or organisation.
- Data protection agreements have been executed with third-party providers.
- Transferred data is sent via encrypted and secure channels.
- All processing is carried out under this Privacy Policy.
Policy Changes & Updates
13 Privacy Policy Updates
222bs may update this Privacy Policy from time to time. Changes in law, technology, or business circumstances may require revisions to the Policy.
For significant changes, we will notify you through appropriate means — a notification will be sent to your registered email address or a clear notice will be posted on the website. Continued use of our platform after the updated Policy is posted will be considered as your acceptance of the updated Policy.
Contact Us
14 Data Protection Contact
For any questions, concerns, or requests regarding your personal information, contact 222bs:
- Email: [email protected]
- Live Chat: Through our 24/7 active live chat support in Bengali or English.
For data protection requests, you may be asked to provide additional information to verify your identity. This is done in the interest of protecting your data, to prevent unauthorised access to your information.
222bs aims to respond to your privacy-related requests as quickly as possible. Our goal is to provide a satisfactory answer to every question and to resolve any concerns promptly.
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